Privacy Policy – King’s Wharf
Effective Date: April 8, 2026
Last Updated: April 8, 2026
1. Introduction
King’s Wharf (“we,” “our,” or “us”), a development of Fares Real Estate Inc., is committed to protecting the privacy and personal information of our residents, prospective tenants, website visitors, and clients. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website at kingswharf.ca, interact with our leasing offices, or engage with our services.
We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Nova Scotia’s Personal Information International Disclosure Protection Act (PIIDPA).
2. Information We Collect
We may collect the following types of personal information:
Information You Provide Directly:
- Name, email address, phone number, and mailing address
- Rental application details (employment, income, references)
- Payment and banking information for rent and deposits
- Communications you send to us (emails, contact form submissions, phone inquiries)
- Registration information from our sales offices or website forms
Information Collected Automatically:
- IP address, browser type, device information, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Section 7 below)
Information from Third Parties:
- Credit reporting agencies (for rental applications)
- Advertising platforms (Meta, Google) for campaign measurement
- Property management platforms (Rhenti, Yardi Breeze) for leasing services
3. How We Use Your Information
We use your personal information for the following purposes:
- Processing rental applications and managing tenancy agreements
- Communicating about available units, leasing opportunities, and community updates
- Responding to inquiries and providing customer service
- Processing payments, deposits, and financial transactions
- Sending marketing communications (with your consent), including email newsletters and targeted advertisements
- Improving our website, services, and user experience
- Complying with legal obligations and protecting our rights
- Building maintenance requests and property management operations
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Property management platforms (Rhenti, Yardi Breeze), email marketing services (Mailchimp), payment processors, and website hosting providers who assist us in operating our business
- Advertising Partners: Meta (Facebook/Instagram) and Google for targeted advertising and campaign analytics
- Credit Agencies: For tenant screening purposes during the rental application process
- Legal Authorities: When required by law, regulation, or legal process
- Affiliated Companies: Fares Real Estate Inc. and its associated development entities for property management purposes
All third-party service providers are contractually required to protect your information and use it only for the purposes for which it was shared.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specifically:
- Rental applications: Retained for the duration of your tenancy plus 2 years after move-out
- Marketing contacts: Until you unsubscribe or request removal
- Website analytics data: Up to 26 months
- Financial records: As required by Canadian tax law (generally 7 years)
6. Your Rights
Under PIPEDA, you have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or incomplete information
- Withdraw consent for the collection, use, or disclosure of your information (subject to legal or contractual restrictions)
- Request deletion of your personal information where it is no longer needed
- Opt out of marketing communications at any time
To exercise any of these rights, please contact our Privacy Officer using the information in Section 10 below.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. These include:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Google Analytics (GA4) to understand website usage and improve our services
- Advertising Cookies: Meta Pixel and Google Ads tags to measure advertising effectiveness and deliver relevant ads
- Third-Party Cookies: From services embedded on our site (Rhenti booking widgets, Google Maps)
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. You may also opt out of targeted advertising through the Digital Advertising Alliance of Canada.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption on our website, secure access controls for our systems and databases, regular security assessments, and employee training on data protection practices.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
9. Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our Privacy Officer:
King’s Wharf — Privacy Officer
Fares Real Estate Inc.
1 King’s Wharf Place
Dartmouth, Nova Scotia B2Y 0C2
Email: info@kingswharf.ca
Phone: (902) 407-7777
If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.